F.A.Q

What forms of payment does ABA Home Care accept?

We accept private pay, long-term care insurance, auto insurance, and Medicaid.

How do I know what type of person will come into my or my loved one’s home?

We carefully screen our candidates to match your specific needs. Every attempt is made to assign a caregiver who is familiar with your specific cultural and social environment.

Before placement, our applicants complete a detailed application, skills assessment, in-depth interview, written competency test, and an intensive orientation session. We conduct thorough reference and background checks and verify all necessary credentials.

Once placed, ABA provides on-going professional supervision and evaluation to our caregivers to ensure continued quality performance and your satisfaction. To provide you with even more peace of mind, ABA HOME CARE is covered by comprehensive professional and general liability insurance, and bonding whenever on assignment.

How much will my services cost?

There is a range in the pricing of services depending on the level of care based upon your specific needs. We provide live-in, overnight, and hourly care as well as short-notice assignments and hospital attendance. We can provide you with a caregiver for as little as one hour up to 24-hours a day, live-in care — and everything in between. Services are divided into four levels of care, upon which pricing is based. For an assessment of your case and an estimate of your costs, please call our office toll-free at 1-800-656-6501.

How is ABA Home Care different from other organizations?

Unlike many other home care agencies, we are not a large national franchise. We are a small, privately-owned company that focuses on cultural diversity and value. We are women-owned-and-operated with a keen focus on family. In addition to this, we provide services in over 15 languages, with caregivers who understand and respect cultural differences.

We start with a face-to-face meeting in the client’s home to understand the situation, environment, the client’s needs, and expectations. Many other organizations simply assign the next available person and ask them to show up at a specified time. To us, it’s all about relationships.

After the initial discussion, we determine what we believe would be the best match, prepare and coach the caregiver to ensure a good fit. Then, we set-up an In-Home introduction with the client (and often the client’s family) prior to committing the caregiver. The purpose of the introduction is to ensure the caregiver and client are a good match and to give each person the chance to become comfortable with each other.

We find that our no-obligation In-home Consultation makes a big difference to ensure a good working relationship. We are looking to foster a loving, caring, stable, and lasting relationship between you and the ABA HOME CARE staff here to help you… it starts with the way we treat you and our employees.

What if I need more information?

If your question is not answered in these F.A.Q, you can always contact us directly.